All items are thoroughly inspected by our buyers and luxury handbags are guaranteed authentic through Entrupy. Entrupy is 99.1% accurate and if you purchase an Entrupy Certified item from us that turns out to be counterfeit, we will refund you the full cost of the item. If you have specific questions about this process or a specific item, we urge you to contact us at firstname.lastname@example.org prior to purchasing an item.
How does Entrupy work?
Entrupy uses artificial intelligence and machine learning algorithms to authenticate select luxury branded handbags and accessories. Entrupy reviews microscopic images of logos, leathers, hardware, and materials via the Entrupy device and app where the algorithms will score the item as either authentic or unverified based on the images submitted.
How accurate are the results?
Entrupy has a 99.1% accuracy rating. We want all of our customers to feel that they can shop risk free, so if a certified item turns out to be counterfeit, we will refund you the total cost of the item.
How long does it take?
Certifying a product with Entrupy can take up to 1 hour. Hermes branded items can take up to 24 hours to certify with Entrupy.